Frequently asked questions
Quick answers about deposits, plans and withdrawals.
How do I make a deposit?
Go to Deposit, pick a coin and network, send crypto to the address shown, then submit the transaction hash (TXID). Your balance is credited once an admin confirms the payment on the blockchain.
How long does a deposit take to confirm?
Usually within a few hours, once the transaction has enough confirmations on its network. You'll get an email and a notification when it's credited.
How do investment plans work?
Each plan has a minimum and maximum amount, a duration and a target return. Profit is added to your balance every day, and your original amount is returned when the plan ends.
Are returns guaranteed?
No. Returns shown are targets, not guarantees. All investing carries risk, including the loss of the money you put in. Only invest what you can afford to lose.
How do I withdraw?
Go to Withdraw, enter the amount and your wallet address and submit. The amount is held right away, and you'll get the transaction hash by email once it's sent.
Are there any fees?
Deposits are free on our side, though your wallet charges a network fee. Withdrawals currently carry a 5% fee.
How does the referral program work?
Share the invite link on your Referrals page. When someone signs up with it and their first deposit is confirmed, you receive 5% of that deposit.
I sent crypto on the wrong network. What now?
Contact support with the transaction hash straight away. Funds sent on the wrong network can't always be recovered, so always check the network before sending.
Still have a question? Email us at support@ocularwealth.com